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Privacy Policy

Reloved by AVA values your privacy and is committed to protecting your privacy. All personal information collected is used to ensure the proper identification of our members and the processing of your order, thus ensuring we serve the needs and interests of our members. We take extreme caution in the handling of your private information.


How does Reloved Collect and Use Information?

Reloved collects and stores personal information when you register , ask a question, complete a form, conduct a transaction, or send us an email. Reloved uses your personal information to establish and verify your membership, complete transactions, respond to inquiries, deliver the products and services you purchase, and inform you of promotions, new sales, updates, special offers or other services that we reasonably believe would interest you. If you are receiving emails from Reloved and you wish not to receive any further communications, simply click on "Unsubscribe" in the email you receive or you may Contact Us or email us at orders@reloved.com.ph to modify your subscription preference.


What Kinds of Information does AVA collect?

Upon registration at Reloved as a new member, we need to know your name, e-mail address, mailing address, phone number, birthday and other pertinent information essential to verifying your identity and establishing the validity of your age and email address. Reloved does not track your usage of other websites, nor your online buying behavior in other sites outside of Reloved.ava.ph

Upon purchase of an item at Reloved, we will also need to know your shipping address, credit card number, expiration date, and other pertinent information essential to ensuring your order is delivered to you and your payment is smoothly processed. Reloved transactions and any account information are processed through a secured server, the secure socket layer (SSL) encrypts all information you input before it is sent to us. All of the customer data we collect is protected against unauthorized access.

Reloved does not sell, trade, assign, transfer or rent your personal information to outside parties other than the carefully selected affiliated companies participating in the storefront or with vendors such as distribution and logistics companies that require your name, home address, and telephone number to properly fulfill your order. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third party vendors, but these statistics do not include personal information.

Reloved may at our sole discretion edit this Privacy Policy. Notice of all changes to the Privacy Policy will be provided. Reloved is committed to protecting your privacy. The information collected from our Site helps us better understand our market and consumer interests. This allows us to serve our customers and business associates with the level of satisfaction they deserve.

If you have questions or suggestions about our privacy practices, please Contact Us or send an email to orders@reloved.com.ph

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